US Bank Mortgage Rates & Reviews

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US Bank opened in 1863 as the First National Bank of Cincinnati. Currently, it is known as US Bank and is headquartered in Minneapolis, Minnesota. It is the 5th largest bank in the country with $500 billion in assets and employing over 70,000 individuals. The bank has a diverse business mix including wealth management & investment banking, corporate & commercial banking, payment services, and consumer & business banking. The bank closed over $79 billion in mortgages in 2019 making it the fifth-largest bank in America.

Lender Information
Official Logo of US Bank
US Bank is listed on the New York Stock Exchange: NYSE: USB
Official Website of US Bank:

Current US Bank Mortgage Rates

Data Compiled by the Casaplorer Team
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Current US Bank Conventional Fixed Rate Mortgage Rates

Current US Bank Adjustable Rate Mortgage Rates

Current US Bank Jumbo Mortgage Rates

Current US Bank VA Mortgage Rates

Current US Bank FHA Mortgage Rates

Current Refinance Mortgage Rates

Current Conventional Fixed-Rate Refinance Mortgage Rates

Current US Bank Adjustable Rate Refinance Mortgage Rates

Current US Bank Jumbo Refinance Mortgage Rates

Current US Bank VA Refinance Mortgage Rates

Current US Bank FHA Refinance Mortgage Rates

While we try our best to get your the best rates, we cannot guarantee that they are always accurate. Casaplorer assumes no liability and provides no warranty for the accuracy of the information presented, and will not be held responsible for any damages resulting from its use. Rates shown are for informational purposes only and may differ by zipcode, county, and state. Estimated payments do not include taxes and insurance. Some state and county maximum loan amount restrictions may apply. Casaplorer is not endorsed or sponsored by any mortgage lender or government agency. For information regarding any of these rates, please contact the relevant mortgage lender.

US Bank Customer Service

US Bank is a financial institution that deals with a variety of financial products including mortgages. This gives them the infrastructure to handle customer service 24/7. You have many options for contacting US Bank in regards to mortgage products.

US Bank Phone Number: US Bank has three separate phone numbers for mortgage customers.

  • For purchasing a new mortgage, call (877) 303-1637.
  • For refinancing a current mortgage, call (877) 303-1640.
  • For general customer service, call (800) 365-7772. US Bank customer service is open from 7 am - 8 pm CT on weekdays and from 8 am - 2 pm CT on Saturdays.

US Bank Locations: US Bank has over 2,400 physical branches in the US alone. Unfortunately, US Bank has had to close many branches due to the coronavirus pandemic and will likely have about 2,300 branches when they have finished. US Bank has branches in the following states:

New Mexico
North Dakota
South Dakota

To find a branch near you, visit US Bank’s location map.

US Bank Hours: Typically, US Bank branches are open from 9 am - 5 pm on weekdays, 9 am - 6 pm on Saturdays, and 10 am - 2 pm on Sundays. However, individual branches can have different schedules, so you should check with your branch. Some branches are only open on weekdays and many have different hours than the norm.

US Bank Reviews

To provide an accurate overview of US Bank’s quality of service, we have compiled reviews from a variety of websites. US Bank operates as a financial institution rather than a mortgage lender, so reviews about US Bank are about it as a whole. However, many reviews reflect US Bank’s quality of service rather than its products.

Estimated Average Rating: 3.94/5
  • WalletHub: 4.0/5 from 21,660 reviews
  • Consumer Affairs: 3.75/5 from 764 reviews
  • Better Business Bureau: 1.12/5 from 438 reviews

US Bank Pros and Cons

Pros when Using US Bank

US Bank Online Banking

Through the US Bank website, you can pre-qualify for a loan within about 5 minutes. By entering some personal information, you can get an estimate of your loan limit, an email from US Bank with estimation details, and support from a loan officer. With this, US Bank will not perform a hard credit inquiry, so your credit score will remain unaffected. You can also use their mortgage application process, which will direct you to submit loan-related documents and connect with a mortgage loan officer.

You can also keep track of your loan application status by loging into the Application Status page, calling (800) 720-2265, or contacting your local US Bank branch.

Large Variety of Mortgage Products

US Bank has several types of mortgages for any home buyer. These include:

There are all the types of loans you should need for any home purchase. Depending on your situation and the attributes of your desired home, you should consider many different types of loans and pick the best one.

Home Equity Loans and HELOCs

In addition to primary mortgages, US Bank also offers home equity loans and home equity line of credit (HELOC). These allow you to tap into your home’s equity for some extra money. A home equity loan, also known as a second mortgage, is a one-time lump sum payment that is amortized as a separate loan from your primary mortgage. On the other hand, a HELOC is a line of credit that banks extend to you using your home equity as collateral. You can withdraw as much as you need and interest only accrues on the amount borrowed.

Cons when Using US Bank

Loan Officers Available in Only 26 States

The primary disadvantage of getting a mortgage with US Bank is that they only have physical locations with branches and loan officers in 26 states. Fortunately, you can still get a mortgage in all 50 states. If you want a loan officer with knowledge specific to your state, you may need to look elsewhere.